Welcome to

Site Service Cloud™

The next-generation cloud platform revolutionizing elevator service management with powerful AI technology

About Site Service Cloud

Site Service Cloud (SSC) is a cutting-edge product from Site Service Software, bringing everything we know about elevator service companies into a cloud-based platform with the latest technologies. Powered by Microsoft Business Central and enhanced with AI, SSC enables elevator service companies to manage operations more efficiently than ever before.

Cloud-Based Platform

Access your business data anytime, anywhere with our secure cloud-based solution built on the latest technologies.

AI-Powered

Revolutionary AI agents optimize operations, automate billing, and ensure efficient resource allocation.

Mobile App

World-class mobile application for your field technicians to manage tasks, report progress, and access critical information.

Customer Portal

Secure customer portal enabling clients to access information, pay invoices, and approve proposals with ease.

Departmental Solutions

Service

Our powerful service department features include:

Modern call center designed for elevator service companies
Automated trouble call logging
Simple ticket assignments with immediate mobile availability
Integrated mapping for trouble calls and mechanic locations
AI-powered ticket assignment to best-suited mechanics
Automated service billing with AI verification

Our artificial intelligence ensures your business runs efficiently, bills properly, and maintains smooth service department operations.

Maintenance

Our comprehensive maintenance contract management system includes:

Sales lead generation and effort tracking
New customer uptake processes
Comprehensive route planning with integrated mapping
Efficient route coverage analysis
Flexible contract configuration with automated billing
Mobile ticketing with mandatory and discretionary maintenance items

The maintenance module integrates seamlessly with our call center and mobile app, providing detailed service tracking for devices under contract.

Modernization & New Construction

Our modernization and new construction features include:

Enhanced job tracking and costing with real-time updates
AI-powered sales effort management
Comprehensive job management tools
Mobile app for detailed job status reporting
Up-to-the-minute tracking and costing

Site Service Cloud supercharges your modernization and new construction departments with powerful features that make managing complex jobs easier and more efficient.

Repair Department

Site Service Cloud continues our excellent reputation with:

Easy yet powerful repair proposal creation with AI-enabled wizards
Mechanic recommendations incorporated into repair proposals
Immediate response to repair situations with minimal work
Customer portal for quick repair proposal approval
Automatic job scheduling upon approval
Powerful job tracking with phase assignment capabilities
Automatic job completion and billing processes

Our Repair Scheduler makes assigning jobs simple, with AI assistance for efficient allocation to the most suitable teams.

Ready to Elevate Your Elevator Service Company?

Discover how Site Service Cloud can transform your operations with powerful tools designed specifically for elevator service companies.