NAEC Houston and October Updates
We’ve expanded backend and mobile capabilities with stronger APIs, new real-time features, and practical field tools. The platform now supports live location tracking through WebSockets, reliable authentication on every request, and dependency upgrades for security. Our new AI Chatbot can draft repair proposals directly in the system, with ongoing work to enhance its intelligence and permissions.
On mobile, field techs can now create tickets instantly with Ticket on the Fly, update their user profiles via the new API, and access support through a dedicated Contact screen. UI improvements and bug fixes ensure smoother logins and call workflows, while push notifications now sync consistently with job updates. Both Cloud and Mobile are focused on refining performance, polishing user flows, and keeping operations seamless.